Ameristar Casino Kansas City Reopening
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Statement by Paul Czak, Vice President & General Manager, on the Reopening of the Ameristar Casino Hotel Council Bluffs
'While the amenities our customers have come to know and love may be somewhat limited for the time being, the ability to safely welcome back our team members and guests remains our top priority. With this in mind, we have been working closely with the Iowa Racing and Gaming Commission, state and local leaders, and public health officials to finalize comprehensive Phase I reopening protocols and new health and safety precautions. Our returning team members will be trained on these procedures and our guests will see reminder signage about them throughout the property. These new protocols include, but are not limited to, the following:
Social Distancing
- We will limit capacity on our gaming floor to no more than 50% of our gaming positions.
- The installation of floor decals and signage to strictly enforce social distancing guidelines in areas where lines typically form.
- The number of slot machines and table games available will be limited; table games will be open daily with limited availability to maintain social distancing.
- Live music, entertainment, convention, and banquet services will remain suspended.
- There will be no large drawings, tournaments, or special events.
- Heritage Buffet will remain closed.
- The Gift Shop and valet will also be closed.
- The pool is now open with limited availability. Please see the Front Desk for more information.
- The hotel is now open for booking with limited availability.
Health & Safety
- Team members and vendors will be required to wear masks and will undergo a health screening each day, including temperature checks, prior to their shift.
- In support of Governor Reynolds and to prevent the spread of COVID-19, it is now a requirement for all guests to wear a mask at Ameristar Casino Council Bluffs. Masks are available upon request at the casino entrance.
- Slot machines will be thoroughly and regularly cleaned throughout the day.
- Sanitizer stations will be installed on the casino floor and be readily available throughout the facility.
- Hotel rooms will be cleaned, as well as fogged with disinfectant, after each guests checks out.
- We will run fog machines to disinfect and sanitize slot machines throughout the day.
We are grateful for the overwhelming support, patience, and understanding from our customers through these unprecedented times.'
Casino
• Table games will be open daily with limited availability to maintain social distancing.
• Slot machines will be reconfigured to meet social distancing requirements.
Hotel
The hotel is now open for booking with limited availability.
The pool is open with limited availability. Please see the Front Desk for more information.
The Gift Shop and valet will remain closed.
Dining
Heritage Buffet will remain closed.
KANSAS CITY, Mo. — Boyd Gaming, the parent company of the Ameristar Casino Hotel in Kansas City, Missouri, announced Tuesday they would be laying off nearly 600 employees at the Kansas City location.
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The move is in response to the COVID-19 pandemic, which closed casinos and hotels across the country.
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The company estimates it will lay off 578 employees in the first two weeks of July.
Employees who are not laid off are likely to remain on furlough for longer than six months after the day it began.
Boyd Gaming said it is not sure exactly how many employees will be affected, but listed a rough estimate of jobs being cut in their announcement of the layoffs.
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The company provided a statement Tuesday to 41 Action News, explaining the reason for the decision:
There continues to be uncertainty surrounding opening dates for many of our properties across the country that have been closed since mid-March. In addition, it is very difficult to predict what business levels will look like when we reopen, and how long it will take for business to recover to normal levels.
While we are trying to be as transparent as possible with our team members, we cannot determine at this time exactly how many team members will be recalled to work, and how many will need to be laid off. As a result, in accordance with applicable laws, we are providing notice to a portion of our workforce of the possibility for layoffs.
While we deal with this uncertainty, we empathize with our furloughed team members and understand the difficulties they face. Accordingly, we are notifying furloughed team members that we will continue paying 100% of their benefit premiums through July 31.
As the situation continues to evolve and we learn more, we will continue to provide updates to our team members.
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